Customer Reviews

Call The Bee

4.5 / 5 | 31 Total Reviews

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"Excellent service from start to finish! Everything was seamless--from the first visit when they assessed our current AC and provided a quote to replace it, to the scheduling, and prompt installation. All of the workers were polite and professional. The installation team of Ryan and Mark did a wonderful job explaining the process. They were quiet and extremely tidy --they put down floor coverings and were careful in cleaning up once the job was done. I highly recommend The Bee!"
A . M from Avon, CT on August 31st, 2023

(5 / 5)

"Had a Bosch heat pump AC unit put in they showed up late the first day to install it they rushed through the insulation. I kept asking them questions they kept yes to me, but nobody would give me a definite answer to my questions. I had to wait a week to get the unit up and running, then they sent somebody over who did not show me how to work the thermostat and the thermostat wasn’t the one they quoted me so I think you get stung by the bee in the past I’ve worked with them they were pretty good but something drastically changed right now my unit is down. Granted they did give me three units to put in my window which I’m grateful but I’m upset that I spent $15,000 and I’ve got a unit that’s not working , also the motherboard went on the compressor that’s the problem. I want a new unit and they won’t give it to me so I think twice before doing business with these people again I’m still waiting they haven’t contacted me every time I I asked to speak to a manager or the owner they laugh at me and say oh no so hopefully I get this unit going before I start making the monthly payments "
A . M from Southington , CT on July 11th, 2023

(1 / 5)

"Installed brand new Bosch AC-heat pumps and air handlers, 2 of each for 4 zone house. Quote was fair and project was completed on time and in the agreed upon time frame. Everyone was courteous and professional. They answer the phone and have excellent customer service. Highly recommend. "
J . F from Unionville, CT on February 15th, 2023

(5 / 5)

"Raymond did an excellent job in servicing the recently installed sump pump. He arrived on time, analyzed the situation and got the job done. I found him to be a polite, courteous individual who approach his work as a true professional. From my observation he takes pride in what he does and make sure the work area is cleaned upon completion of the job."
J . P from Windsor, CT on January 16th, 2023

(5 / 5)

"Terrible home improvement service! I had a new front door and back slider installed. Both doors are extremely drafty! The slider has water build up on the inside track that’s in my house! The slider door freezes shut! Top, bottom, and sides of both installed doors are drafty, I should have kept my old doors in. Paid money for a terrible job. 1/10. If you want home improvement work don’t call the Bee. Other services offered they do a great job at but NOT putting doors in! "
A . D from Bristol, CT on January 16th, 2023

(1 / 5)

"Excellent service! The team was wonderful, explained in detail how to use my mini splits. The team was careful with my dogs and cats, they didn’t let them get outside. Very friendly they have high standards with their job performance! Arrived early for the job. 10/10! "
A . D from Bristol, CT on January 16th, 2023

(5 / 5)

"I had a new furnace and hot water heater installed this fall and I wanted to let you know that Joe and his tam did a great job, not only with the actual installation but with cleaning up and leaving the work area spotless - in fact cleaner than it was when they first came. Joe and his team were not only efficient but their personalities made it easy to ask questions and clarify any concerns I had. I would recommend them in a heartbeat. A great crew and excellent results."
L . M from Newington, CT on December 22nd, 2022

(5 / 5)

"Raymond was an absolute pleasure to deal with. I felt he was knowledgeable and provided outstanding customer service on his 2 calls we had him out for! "
J . L from Bristol , CT on December 13th, 2022

(5 / 5)

"You charged me $842 for a Honeywell Aquastat but installed a Hydrolevel Hydrostat 3250-PLUS which I can buy online for $188! HYD-ZON31 Taco Zone Valve...you charged me $745.56. The valve is $134 on Amazon. How much labor does it take? You sent two guys that were here a total of less than 3 hours to do all this work.....$3609.80!!"
R . H from Winsted, CT on November 29th, 2022

(1 / 5)

"Call the bee was awesome! Easy to schedule and affordable! When the technician Dave was at my home, his high attention to details, his respect for property, and his thoroughness was appreciated! I highly recommend THE BEE to anyone."
J . F from Middletown, CT on November 4th, 2022

(5 / 5)

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