Disappointed by two agents I spoke to--Mike on September 25 who booked me for Wednesday October 2 for estimate on both cleaning and possibly rerouting ducts from my driyer. He went on about other services and they were suppose to come on Saturday to check my chimney. All along not realizing I am talking to a sales representative. I called on Saturday to cancel my Wednesday visit and spoke to Aiden. I wanted to also cancel the Saturday visit and he was not helpful in giving me correct information. Please ctc me